Contact and Support page

Please read before contacting support.

If you have question or issue with your account or pre-sale question, you may contact us using form below. For business, investor and legal inquiries use contact form on Periscope Media LLC.’s corporate website here. 

1. Problems setting up and using plugins?

Keep in mind, that we do not generally provide support for all plugins functionality, setup and other options. Contact or visit plugin developer’s site for support and answers about setting up and using plugin.

2. Need help getting started with WordPress, Elementor or WooCommerce?

Visit our WordPress video tutorials page hereGet started with Elementor articles here and follow our social media accounts and YouTube channel for regular updates about WordPress, WooCommerce, Elementor and WordPress plugins. You will most likely find your answer there. 

3. Domain name and your domain instead temporary domain?

To connect your domain to your website, please follow instructions in this tutorial on how to connect domain to WordPress website.

4. Website down? Other technical issues with your account?

Use for below to contact us about issues related to your account. If you have problems logging in, try to ask for new password from your login screen. If you need any further assistance, contact us.

Contact & Support

If you have a subscription and have issues with your account or you have not yet purchased subscription and have pre-sale question, fill in the form below, we will get back to you as soon as possible.